Tupo kusaidia biashara yako kuanza.
Kwa usajili, verification, bidhaa, oda, malipo au delivery, ingia kwenye Bilima ili kufungua support conversation salama. WhatsApp rasmi huonekana ikiwa imewekwa kwenye jukwaa.
Njia sahihi ya kupata msaada
Tumia channel inayohifadhi context ya account na transaction bila kutuma taarifa nyeti kwenye maeneo ya wazi.
Support ndani ya Bilima
Fungua conversation inayoweza kuunganishwa na account, order au verification request.
Msaada wa onboarding
Pata mwongozo wa business type, location, documents na verification status.
Orders na delivery
Ripoti order, payment, pickup au delivery issue ukiwa na transaction context.
Usitume secrets
Bilima haitakuomba password, OTP, service key au full payment credentials kwenye ujumbe.
Kabla ya kuwasiliana
Taja aina ya tatizo
Chagua registration, verification, product, order, payment au delivery.
Tumia reference salama
Tuma public order/document reference badala ya database identifiers au credentials.
Fuatilia notification
Jibu la support litaonekana kwenye account na channels ulizoruhusu.
Unganisha biashara yako na mtandao wa Bilima.
Kwa usajili, verification, bidhaa, oda, malipo au delivery, ingia kwenye Bilima ili kufungua support conversation salama. WhatsApp rasmi huonekana ikiwa imewekwa kwenye jukwaa.